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Privacy policy

Privacy Policy

This Privacy Policy describes how Jerky Store Europe (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

If you have questions after reviewing this policy, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at support@jerky.store.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information.”

Device Information

  • Purpose of collection: to load the Site accurately and perform analytics to optimize performance.

  • Source: automatically collected using cookies, log files, web beacons, tags, or pixels.

  • Shared with: Shopify and our advertising partners

  • Personal Information: browser version, IP address, time zone, cookie info, visited pages/products, search terms, and interactions with the Site.

Order Information

  • Purpose of collection: to provide products/services, process payments, arrange shipping, provide invoices/order confirmations, communicate with you, screen for fraud, and offer personalized promotions.

  • Source: collected directly from you.

  • Shared with: Shopify, PayPal, and our warehouse (incl. any logistic provider responsible for your order).

  • Personal Information: name, billing/shipping address, payment details (including credit card numbers), email, phone number.

Customer Support

  • Purpose of collection: to provide support and fulfill service contracts.

  • Source: collected directly from you.

  • Shared with: Shopify, PayPal, and our warehouse (incl. any logistic provider responsible for your order).

Sharing Personal Information

We share your Personal Information with service providers to fulfill our services and obligations. Examples include:

  • Shopify: powers our store. Read more: Shopify Privacy

  • Legal Requests: shared to comply with legal obligations (e.g. subpoenas, search warrants).

Behavioural Advertising

We use your Personal Information for targeted ads and marketing we believe may interest you.

  • Google Analytics: Understand site usage. Privacy info: Google Privacy. Opt-out: Google Opt-out.

  • Ad Partners: Share data about site usage, purchases, and ad interactions via cookies or direct integrations.

  • Shopify Audiences: Used to show ads to relevant audiences across partner websites.

Opt-out of targeted ads:

Using Personal Information

Your Personal Information is used to provide services including:

  • Offering products for sale

  • Processing payments

  • Fulfilling orders

  • Communicating new offers and updates

Lawful Basis (GDPR)

For users in the EEA, we process your information under these lawful bases:

  • Your consent

  • Fulfilling contractual obligations

  • Legal compliance

  • Protection of vital interests

  • Tasks in the public interest

  • Legitimate interests (balanced with your rights)

Retention

We retain your Personal Information for our records unless you request erasure. See 'Your Rights' below for more.

Automated Decision-Making

For EEA residents, you can object to decisions based solely on automated processing.

  • We do not use such processing with significant legal effects.

  • Shopify may temporarily:

    • Blacklist IPs after failed transactions

    • Blacklist cards linked to blacklisted IPs

Your Rights (GDPR)

If you reside in the EEA, you can:

  • Access the Personal Information we hold

  • Request corrections, updates, or deletion

  • Port your information to another provider

To exercise these rights, contact support@jerky.store. Data is initially processed in Ireland and may be transferred to Canada and the U.S. Learn more: Shopify GDPR.

Cookies

We use cookies to:

  • Improve your browsing experience

  • Remember actions and preferences (login, region, etc.)

  • Analyze site usage

We use session and persistent cookies (lasting 30 mins to 2 years).

Cookie Management: You can manage cookie settings via your browser or use resources like All About Cookies.

Blocking cookies may affect your experience and doesn’t always stop third-party data sharing. See 'Behavioural Advertising' for opt-out options.

Do Not Track

We do not respond to "Do Not Track" signals due to lack of industry standard.

Changes

We may update this policy to reflect changes to our practices or for legal/regulatory reasons. The updated policy will be posted here with a revision date.

Complaints

If you are unsatisfied with how we handle your data, you can file a complaint with your data protection authority: EDPS Contact.

Last updated: 23.5.2024

AI, Personal Data & Terms

Note: Prices and stock shown by our AI bot may differ due to technical reasons. The official prices on Jerky.store are always the correct ones.

AI & Personal Data

This section explains how Jerky.store, managed by Arovira GmbH, processes data when you interact with the AI voice bot by Webseller OU & TMate Inc.

Data Collection & Use

  • May collect name, email, phone number to send recommendations.

  • Used to personalize product suggestions and support.

  • Data may be temporarily stored to improve service.

  • Refusing to provide certain info may limit service.

Third-Party Involvement

  • Technology provided by Webseller OU and Millis Inc. in partnership with TMate Inc.

  • All third parties comply with GDPR.

Your Rights

  • You may access, correct, or delete your personal data by emailing info@jerky.store.

Data Security & Storage

  • Appropriate technical and organisational measures are taken.

  • Data is stored only as long as necessary.

Policy Changes

  • We may update this policy. New versions will be posted on this page.

AI Terms of Service

By using Jerky.store, you agree to these AI terms. If you don’t agree, please discontinue use.

Use of AI Services

  • AI chatbot may suggest recipes and wine pairings.

  • Suggestions are informational only, not professional advice.

Limitation of Liability

  • Jerky.store and partners aren’t liable for actions taken based on AI suggestions.

  • Users are responsible for their own choices.

Service Changes

  • We may update or discontinue AI features. Major changes will be communicated to users.